Cookie Policy

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the owners of the site. Cookies can be “persistent” or “session” cookies.

• Persistent cookies remain on your device for a set period of time specified in the cookie. They are activated each time you visit the website that created that particular cookie.
• Session cookies are temporary and are deleted when you close your browser. They allow website operators to link your actions during a browser session.

In addition to cookies, we may also use other similar technologies such as pixel tags, web beacons, and local storage to collect information about your use of our Services. For simplicity, we refer to all of these technologies collectively as “cookies” in this policy.

We use cookies for several purposes, including to:

• Enable certain functions of our Services and remember your preferences;
• Provide analytics and understand how visitors use our Services (if enabled);
• Improve and optimise the performance of our Services;
• Detect and prevent security issues and fraudulent activity;
• Support authentication and session management on the portal;
• Analyse technical performance and identify areas for improvement.

Strictly Necessary Cookies

These cookies are essential for the Services to function properly and cannot be disabled in our systems. They are usually set in response to actions you take, such as signing in, setting privacy preferences, or filling in forms.

Examples: Authentication and session cookies, security cookies, load-balancing cookies.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Services by collecting and reporting information, often in aggregated form. They help us measure performance and identify opportunities for improvement.

Examples: Analytics cookies (if enabled), page view tracking, session duration analytics.

Functionality Cookies

These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Examples: Preferred language, UI preferences, remembered workspace settings where applicable.

Targeting and Advertising Cookies

We currently do not use cookies for advertising purposes. If that changes, we will update this policy accordingly.

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of our Services and deliver content on and through our Services. These third-party services may set their own cookies to help them provide their services to us.

Third-Party Services That May Set Cookies

• Analytics providers: If we use analytics tools (for example Google Analytics), they may use cookies to collect information about your use of our Services. Where Google Analytics is used, you can often opt out via Google's opt-out tools.
• Authentication providers: Sign-in flows may involve third-party authentication infrastructure that sets cookies required for secure login.
• CDN and hosting providers: We use content delivery networks and hosting providers that may set cookies to optimise performance and security.

We do not control third-party cookies. Please check the third-party websites for more information about how they use cookies.

You have the right to decide whether to accept or reject cookies (subject to strictly necessary cookies). You can exercise your cookie preferences by adjusting your browser settings.

Browser Controls

Most web browsers allow you to control cookies through their settings. If you disable or refuse cookies, some parts of our Services may become inaccessible or not function properly.

Browser help pages:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Do Not Track

Some browsers include a “Do Not Track” (DNT) feature. We do not currently respond to DNT signals.

Impact of Disabling Cookies

If you choose to block cookies, some features of our Services may not function properly. For example, you may not be able to stay signed in, access authenticated features, or keep preferences between visits.

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this policy.

We encourage you to review this Cookie Policy periodically. Your continued use of our Services after any changes will constitute your acceptance of such changes where permitted by law.

If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us at hello@aetra.org.

For more information about how we handle your personal information, please see our Privacy Notice.